The latest Data Protection Regulations (GDPR) came into effect on 25th May 2018 under EU regulation 2016/679. These regulations expand the rights of businesses and individuals to control and access their personal information, how it is collected and processed by either “controllers” or “processors,” and make organizations more accountable for the security and management of information.
At Clutch On Wheels, we are classified as “processors” of information under GDPR. We are obligated to inform you of the reasons we hold information and give you, “the customer,” the right to request that your information be deleted from our database with confirmation of its completion.
We retain the following information on each account for the purposes of invoicing, warranty tracking, and potential product recall notices that may be issued to us from OEMs or parts manufacturers/suppliers:
We currently do not contact any of our customers for promotional or event activities. If this situation changes, be assured that your information will not be used for such communication unless you are specifically asked and provide consent either electronically or in writing.
The information we retain is not shared with any organizations outside of Clutch On Wheels unless permission is requested and granted by you for the completion of contracted services between you and Clutch On Wheels.
If you no longer wish for Clutch On Wheels to retain your data, please contact us at support@clutchonwheels.co.uk or in writing to:
Customer Services
Clutch On Wheels
40 Firle Rd
Peacehaven
BN10 8DB
Please be aware that even if you request data deletion, we may have to retain minimal contact information regarding vehicle and potential warranty compliance due to legal requirements and obligations.
We retain information under legal basis (Article 6 of the regulations) for the purposes of invoicing, warranty tracking, and potential product recall notices.
